| | Product Warranties | | Product | Warranty | Refund Period | | Hardware | 90 Days | No refunds if the customer made the mistake. | | Transceivers | 1 Year | 7 days from receipt with restocking fee if customers fault. | | Memory | Lifetime | 90 days (If defective)
7 days with restocking fee (if customers fault) | | Special Order Items | 90 Days | No refunds. Items may only be exchanged for exact item replacements if those items are defective. | You must return the merchandise in
its original packaging and box, if applicable. All returned components must be in like-new condition.
Returns must be accompanied by an original invoice and the RMA number given to you by Memorydealers.com, Inc.
Routers, switches, and hubs may be returned if and only if those items are defective. These items
are only available to exact-item replacements. Depending on the nature of the issue, items may be returned
for credit, but only at the descretion of Memorydealers.com, Inc.
Memorydealers.com, Inc. does not take responsibility for customers who order incorrect products.
Non-defective returns inside of the 90 day window will be subject to a 20% restocking fee.
All returns must have an RMA number. Returns without RMA numbers are subject to an additional 5% fee. Special order items may also be subject to a 10% cancellation fee on rare occasions. We reserve the right to decline service with anyone. |
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| World Headquarters
Memorydealers.com, Inc.
3350 Scott Blvd. Building 32
Santa Clara, CA 95054
sales@memorydealers.com
toll free: 1 (877) 486-5650
phone: (408) 486-5650
fax: (408) 486-5653
uk: 44 01452 22 6100
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